consumer payments

Mastercard Cardholder Services

Drive brand loyalty and preference with benefits and services designed to meet consumers’ everyday needs while traveling and at home

Spotlight

Transform choice into loyalty

Promote engagement and deepen consumer relationships with our large selection of high-value, scalable solutions.

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Why Mastercard

Our global team of experts is dedicated to sourcing, onboarding and managing a diverse catalog of benefits designed to drive differentiation and top-of-wallet behavior

Economies of scale

Global and regional network, ensure competitive pricing and worldwide reach

End-to-end program management

Our team manages everything from vendor onboarding and governance to customer experience, insights and SLAs

Global servicing center

24/7 support for your cardholders, available anywhere around the world

Single contract

Our customers have access to a robust vendor network, extensive benefits, comprehensive program management, best in class servicing and proprietary assets – all under a single Mastercard contract

100+

markets (largest global footprint)

600m+

cardholders

2,400+

issuers

Airport services

Increase spend and brand affinity by enhancing the cardholder airport experience.

Airport Lounge - access to more than 1300+ airport lounges in over 600 cities globally
Airport Fast Track - bypass long airport security and emigration lines by prebook access to designated Fast Track lanes
Flight Delay Pass - complimentary lounge visits for qualifying flight delays

Mastercard Concierge*

Personalized 24/7 Concierge services dedicated to enhancing the affluent cardholder experience.

(*Also known as: Mastercard Travel & Lifestyle Services)

Cardholder Insurances

Optimize cardholder spend and loyalty with these high value, low cost benefits

Mastercard offers a large selection of Travel & Everyday Insurances promoting peace of mind with every purchase. All with simple, 24/7 digital access to claims management

Assistances

Build cardholder confidence when they're on the go.

Luggage storage
Luggage recovery services
Roadside assistance
Emergency medical assistance

Connectivity

Meet the global traveler’s connectivity needs with 24/7 access to high-speed, global connectivity.

Benefit Pass

A new digital communication and engagement channel that cardholders can embed directly into their digital wallet. Promoting convenience, awareness and usage

Customer testimonials

Lorum ipsum

Data and services differentiates payments for us, helping our issuer and merchant partners do more with payments — market, target, innovate.

Raj Seshadri President, data and services, Mastercard

Promote acquisition and retention

Mastercard Cardholder Services offers benefits and insurances that support your segment – we do the heavy lifting so you don’t have to.

Who we serve

Commercial banks

Retail banks

Fintech

Small business

Merchants

Interested?

Connect with our team to learn how Mastercard Cardholder Services can improve your business.